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Volunteer FAQs

When is the next volunteer orientation?

There are currently no in-person volunteer orientations scheduled for the foreseeable future. We are only currently accepting potential volunteers who are 18 years and older, and would like to assist us with “fun”-raising, and/or help with our animals at PetSmart in Kildeer. Virtual volunteer orientations will be conducted for those interested in these activities.

  • Our “fun”-raising volunteers help coordinate our special events, support our special programs, build strategic connections, and much more! These volunteers are under the direction of our development department.
  • Our PetSmart volunteers must be able to commit to one day a month for a two or three-hour shift. Duties include light cleaning, socializing/playing with the cats and interacting with potential adopters if or when they feel comfortable to do so.

If you are interested in these specific activities, please email Kerry Kuczynski, Volunteer/Development Coordinator, at to schedule a virtual volunteer orientation.

What is the process to become a volunteer?

First, you will need to complete a volunteer questionnaire. You will be sent a link via email to access this questionnaire. After your questionnaire has been submitted, you will need to attend a virtual volunteer orientation. Lastly, you will be trained by one of our volunteer trainers in the area that you choose to volunteer in.

Are there any volunteer requirements?

We ask that volunteers in any area volunteer an average of six hours a month during a one-year period to maintain your active status. If you are not able to meet six hours per month, please email the volunteer coordinator at We also require that volunteers abide by our Terms & Conditions found in the volunteer questionnaire, and follow all safety direction provided to them by staff.

Can my child and I would like to volunteer at Save-A-Pet?

At this time, we are not accepting new volunteers under the age of 18. However, when are are able, will we welcome children to volunteer with their parents. To volunteer in our cat room, children need to be at least 11 years old and have to be accompanied by their parent at all times. To volunteer with the dogs, the child must be at least 14 years old and are not allowed to hold the leash or walk the dog while on the leash. They are allowed to interact with the dogs once they are in a pen. Both parents and children must attend orientation and the respective cat or dog training. A parent must accompany their child at all times.