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Happy Cat

Frequently Asked Questions

I saw an animal that I am interested in on your website. How can I meet it?

Due to our current staffing shortage, we may not be able to accommodate walk-in visits at this time. The best way to meet, and adopt a cat or dog, is to fill out an adoption questionnaire and have a scheduled appointment to enter the facility. Our online adoption questionnaire can be found on the Adoption Procedure and Fees page. Alternatively, you can download the printable version, complete it, and email it to Once the questionnaire has been submitted, an adoption counselor will be in touch within 48 hours to review it with you, and schedule an appointment. The adoption counselor will also provide further details regarding your appointment, such as what documentation you should bring, family members that must accompany you, etc.


How can I tell if an animal is good with children, house trained, leash-trained, or good around other animals?

One of our staff members will be able to answer your questions regarding a particular animal’s personality. We do ask that you bring along all family members including any resident dogs (only if meeting a dog) or children for the interaction portion of our adoption process. Our Adoption staff will work with you to find the right match for your family.

The animal profile states that the pet is “special.” What does this mean?

Each cat or dog available for adoption that is marked as “Special Needs” will have details on the pet’s medical or behavior information. Adoption Counselors will address these details with interested adopters.

How long does the process to adopt an animal take?

Allow at least one hour for meeting the pet and filling out paperwork. Adoption questionnaires must be submitted 30 minutes prior to closing in order to have time available for an interaction on the same day. However, given our COVID-19 guest capacity restrictions, and sanitizing protocols, there may be an additional wait time. Please feel free to call ahead to inquire as to the current, and approximate, wait time.

What should I bring?

  • Driver’s license or other current picture I.D. You must be 21 years or older to adopt an animal from Save-A-Pet.
  • If you rent, bring a copy of your lease or your landlord’s name and phone number, and association bylaws if you live in a condo or community that has specific rules.
  • All family or household members who will live with the pet may be asked to come meet the potential adoptive dog or cat at the adoption center (at Save-A-Pet Staff’s discretion). All children under the age of 12 are required to meet the potential adoptive dog or cat at the adoption center in all situations.
  • Any resident dog in the household needs to meet the potential adoptive dog at the adoption center.